Complaints Policy at Warmsworth Primary School
We always hope we can work together and avoid any complaints being made. However, from time to time parents, and others connected with the school, will become aware of matters which cause them concern. To encourage resolution of such situations the Governing Body has adopted a Complaints procedure.
The procedure is devised with the intention that it will usually be possible to resolve problems by informal means, be simple and easy to use and understand, be non-adversial, provide confidentiality, allow problems to be handled swiftly, address all the points at issue and inform future practice so that the problem in unlikely to recur.
A copy of the policy and procedure is provided in the link below: